Click & Collect

Ordering

• What is the latest I can place an order for Christmas?
• When will your Christmas peak slots be available to book?
• Can I pre-order COOK Christmas food?
• How do I reset my password?
• Can I collect from any COOK shop?
• How do I place a COOK Click & Collect order?

See all 16 articles

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Collection Information

• How do I collect my COOK Click & Collect order?
• Can someone else collect my COOK Click & Collect order?

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Making changes to your order

• Can I change the date for my COOK Christmas order?
• How do I edit my COOK Christmas order?
• Until when can I edit my COOK Christmas order?
• Can I edit my COOK Christmas order?
• Can I make changes to the items in my COOK order?
• How can I change the collection date for my COOK order?

See all 10 articles

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Click & Collect Issues

• Can I return the meals I have purchased?
• When I got home I realised that an item was damaged in my COOK Click & Collect order.
• When I got home I realised that an item was missing from my COOK Click & Collect order.
• I am unhappy with the service I received whilst collecting my COOK order.

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