Ordering
- Do you offer a Christmas gift card design?
- How do I order a COOK gift card/an e-gift card?
- Can I send the COOK gift card or an e-gift card to myself to give to the recipient in person or will that affect the gift card?
- How long does it take for my COOK gift card/e-gift card to arrive?
- Can I use my discount code on a COOK gift card or e-gift card order?
- Can I order multiple COOK gift cards/e-gift cards in one order?
Using a Gift Card
- Can I spend my gift card in independent stockists?
- Can I use a promotional discount code as well as a COOK gift card/e-gift card to place a order?
- How can I check the balance of my Gift Card/E-Gift Card code?
- Do I have to spend the whole amount of my COOK gift card/e-gift card in one go?
- How do I use a COOK gift card in a COOK shop?
- How do I add a gift card code to my online COOK food order?
Corporate Ordering
Gift Card Issues
- Help! My COOK gift card code isn’t working.
- Help! I’ve sent the Gift Card to the wrong Address/Email Address!
- Help! I can’t read the code on my COOK gift card?
- Why can your COOK gift cards and e-gift cards only be used in a COOK shop and not in stockists/outlets?
- I’ve found some old COOK gift cards/vouchers that have gone out of date – can I still use them?