Click & Collect
COOK Help Centre
- I am unhappy with the service I received whilst collecting my COOK order.
- When I got home I realised that an item was missing from my COOK click & collect order.
- When I got home I realised that an item was damaged in my COOK Click & Collect order.
- Can I return the meals I have purchased?
- I need to change my payment details for my COOK order.
- Can I change my COOK order from Home Delivery to Click & Collect or vice versa?
- How do I cancel my COOK click & collect order?
- Can I change the location where I’d like to collect my COOK order from?
- How can I change the collection date for my COOK order?
- Can I make changes to the items in my COOK order?
- Can someone else collect my COOK click & collect order?
- How do I collect my COOK click & collect order?
- Can I order a COOK click & collect order from abroad?
- How do I add a discount code or gift card code to my COOK food order?
- When will payment be taken for an online COOK order?
- What payment options do you accept on your website?
- How long will a COOK order take?
- Help! I can't log into my COOK account to place a click & collect order.
- Help! I'm struggling to place a COOK click & collect order on your website.
- Will I get confirmation of my COOK click & collect order?
- Can I place a COOK order without registering and checkout as a guest?
- Can I place a COOK click & collect order over the phone?
- How do I place a COOK click & collect order?
- Can I collect from any COOK shop?