Why are you calling me from a different number?

If we’ve called you and the number looks unfamiliar — don’t worry, it’s still us!

At COOK, our Customer Care team sometimes calls from a different number than the one shown on our website. That’s because we use a separate system for outgoing calls.

Our team may call you from 01732 4444 80.

So even if the number doesn’t match the one you’d normally use to contact us, it’s still our team getting in touch — usually about an order, enquiry or feedback you’ve shared with us.