Our Food

Christmas

• Do you have a paper menu for your Christmas food?
• Where can I find the timings for my COOK Christmas dinner?
• Are your COOK Christmas dinners dairy free?
• Are your COOK Christmas dinners gluten free?
• Are your COOK Christmas turkeys organic?
• Do you offer a Christmas dinner for one person?

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Ingredients & Allergens

• Do you add salt to your COOK kids meals?
• Do you have an ingredient/allergen filter on your website?
• Which of your COOK meals are gluten free or dairy free?
• Are COOK meals ultra-processed?
• Does COOK add additives/preservatives to the meals?
• You claim not to add e-numbers and additives, so why are they in the ingredients for some COOK meals?

See all 14 articles

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Cooking Instructions

• Where can I find the timings for my COOK Christmas dinner?
• Are your COOK Christmas dinners cooked from frozen?
• Can I cook COOK meals from frozen?
• Can your COOK meals be reheated?
• Can I cook COOK meals in an Airfryer?
• Are all your meals microwavable?

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Meal Boxes

• Can I change what is in one of your COOK meal boxes?
• Are COOK meal boxes discounted?
• Can I order a COOK meal box as a gift without selecting when the recipient gets it delivered?
• When ordering a COOK Meal Box as a gift, is it possible not to include the price of the meal box on the delivery note?

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Speciality Diets

• Does COOK offer meals for vegans/vegetarians?
• Does COOK do gluten free meals?
• Are COOK meals suitable for people who are coeliac?
• Does COOK do dairy free meals?
• Are COOK meals suitable for diabetics?
• Does COOK cater for Speciality diets – such as keto, low-carb or FODMAP?

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General product queries

• Do you have a printed menu?
• Is COOK food frozen?
• Are COOK meals ultra-processed?
• Are COOK meals organic?
• How long will COOK meals last in the freezer?
• What age group are your COOK kids' meals for?

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Feedback

• How do I complain about a COOK meal that I have eaten?
• What is COOK's complaint procedure?

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